M.Grey Designs is proud to offer free shipping to anywhere within the United States! Additionally, you can do a free pick-up from our HQ in Wilmington, Delaware. If you select this option at checkout, we will contact you to make arrangements.
Easy Returns & Exchanges
Thanks for shopping at M.Grey Designs. If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please contact us at firstname.lastname@example.org for a return address.
If you have any questions on how to return your item to us, contact us.